TWO Inc. (hereinafter referred to as “the Company”) has established the following policy regarding the handling of personal information (hereinafter referred to as “this Policy”), and declares that it will comply with same.
[Scope of application]
This policy applies to all services provided by the Company. This policy applies only in Japan.
In this policy, “Personal Information” in this Policy as the following information and obtains it from customers.
・Date of birth
・Service usage history
・Credit card information
・Other information that can be used to identify an individual.
[Purpose of use of information]
We will use your personal information for the following purposes.
・Customer’s name, address, and telephone number:
To ship purchased products, provide services, respond to inquiries, and provide information (including advertisements) from the Company
・Customer’s website browsing and purchasing history:
Customer’s website browsing history and purchasing history will be accumulated and analyzed in order to suggest the most suitable products to the website for the Customer and to inform the Company’s products and services.
The Company may use advertisements distributed by third parties, including Google, Yahoo, and Facebook, and in connection with this, the third parties may acquire and use cookie information and advertising identifiers of users who visit the Company’s website, as well as information on visits to the Company’s website and behavior. In some cases, the third party acquires and uses cookie information and advertising identifiers of users who visit our website, as well as information on visits to our website and behavior. The cookie information, advertising identifiers, etc. obtained by the third party will be handled in accordance with their privacy policies.
Network Advertising Initiative（https://www.networkadvertising.org/managing/opt_out.asp）
[Analysis of Browsing History and Purchase History]
For more information on analysis tools, please visit (https://www.google.com/analytics/terms/jp.html).
[Provision of Personal Information to Third Parties]
We will not provide your personal information to any third party without your consent, except in the following cases.
・ When it is required by law
・When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the customer.
・When it is particularly necessary to improve public health or promote the sound growth of children, and it is difficult to obtain the consent of the customer.
・When it is necessary to cooperate with a national agency, a local government, or a person or organization entrusted by either of the foregoing in performing duties prescribed by laws and regulations, and obtaining the consent of the customer is likely to impede the performance of such duties.
[Correction of personal information, suspension of use, etc.]
・If you wish to be notified of the purpose of use of your personal information, or to have your personal information disclosed, corrected, added to, or deleted, or to have its use suspended or its provision to a third party suspended, please follow the procedures set forth separately by the Company.
・When a customer requests the correction, addition, or deletion (hereinafter referred to as “Correction, etc.”) of Personal Information because the content of the information is not true, the Company will investigate the request without delay after confirming that the request is made by the customer himself or herself, and based on the results of the investigation, make Correction, etc. of the content of the Personal Information and notify the customer to that effect..
・ When a customer requests the suspension of use or deletion of personal information (hereinafter referred to as “Cessation of use, etc.”) based on any of the following reasons, the Company will investigate the request without delay after confirming that the request is made by the user himself or herself, and based on the results of the investigation, the Company will cause Cessation of use, etc. of the Personal Information and notify the user to that effect.
1. The reason that Personal Information is being handled beyond the scope of the purpose of use announced in advance
2. The reason that the Personal Information was acquired by deception or other similar means
・The above provisions do not apply in cases where the Company is not obligated to make corrections, etc. or suspend use, etc. under the Act on the Protection of Personal Information or other laws and regulations.
[Joint use of personal information]
When entrusting the handling of customers’ personal information to a third party, we will supervise the third party as necessary and appropriate to ensure the safe management of personal information.
The personal information of registered customers will be shared with the following settlement companies and website service providers.
1. SUPER STUDIO Inc.
2. Paidy Inc.
3. ZEUS Co.,Ltd.
4. Shopify Japan Inc.
5. Temona Inc.
6. PAY, Inc.
7. Klaviyo Inc.
[Disclosure of Personal Information]
When the Company is requested by a customer to disclose Personal Information in accordance with the provisions of Act on the Protection of Personal Information, the Company will disclose such information to the customer without delay after confirming that the request is made by the customer himself or herself. However, this does not apply to cases where the Company is not obligated to disclose such information under the Act or other laws and regulations.
[Revision of this policy]
The Company may, at its discretion, revise this policy. However, if the Act on the Protection of Personal Information or other laws and ordinances stipulate the procedures necessary for such revisions, the Company will make such revision in accordance with such laws and ordinances.
In the event that the Company makes any changes to this Policy, the Company will notify customers of the effective date and content of the revised Policy in the following manner.
・Posting on our website
・Other appropriate methods
If you have any comment, questions, or complaints regarding this policy, or any other inquiries regarding the handling of customer information, please contact the following.
Contact: TWO Inc. Corporate Planning
Contact form: https://two2.jp/contact/
[Enactment / Revision]
Developed: December 21, 2015
Rescheduled: October 1, 2020
Rescheduled: April 13, 2021